Safety, disaster and emergencies
  • Last updated:
  • 31 Aug 2021

There is always a risk of a disaster or emergency happening on the Sunshine Coast. Its very important you know what to do and how to get prepared for an emergency.

What to do in an emergency

If the situation is life threatening or time critical phone triple zero 000 for police, ambulance, or fire brigade then say: “police” or “ambulance” or “fire”.
The call is free from all mobile phones, even if you phone has no credit on it.

Wait to be transferred, and THEN say what your language is. You will be transferred to the Translating and Interpreting Service.

Natural disasters cyclones, floods, or bushfires

Learn about natural disasters. These fact sheets provide translated information about the top 5 most commonly experienced natural disasters in Queensland, and how you can better prepare for:

  • bushfires
  • cyclones
  • earthquakes
  • floods
  • severe weather.

Prepare yourself, your family, your home and your business ahead of the threat of disaster or emergency.

The Get Ready Queensland website has fact sheets with simple tips and check lists on how to prepare your household step by step.

During a disaster event

Council's Disaster Hub is a one stop shop for everything you need to know about being informed during a disaster event, including:

  • emergency warnings
  • road closures
  • evacuation centres
  • power outages 

Also listen to local ABC radio station 90.3 FM for updates and warnings.

State Emergency Service (SES)

If you require rescue services during a flood or storm:
Phone: 132 500

Translated fact sheets about financial assistance grants

These fact sheets provide translated information about the different types of financial assistance grants that may be available to you should a disaster occur:

  • Community recovery support and financial assistance information
  • Emergency hardship assistance
  • Essential services hardship assistance grant
  • Essential household contents grant
  • Structural assistance grant
  • Essential services safety and reconnection grant