Individuals and families
  • Last updated:
  • 02 Jun 2020

Information and support for individuals and families during COVID-19.

Health and mental health

  • RUOK? 
    Has tips about looking out for family members or friends who are struggling
  • Family Drug Support
    24/7 telephone support and additional resources, tools and videos
  • Alliance for Suicide 
    Offering free online suicide alertness training
  • Telehealth
    Videoconference with your doctor from your PC, Laptop or through an app on your tablet or smart phone
  • myMedKit 
    Australian prescription app that allows you to get your prescription and over-the-counter items delivered.
  • DV Connect
    Includes Womensline, Mensline, Sexual Assault Line and 1800 RESPECT

Young people


Older people and carers are encouraged to call 1800 171 866 to get the critical information they need to stay healthy and safe during the COVID-19 pandemic.

  • Seniors Enquiry Line
    Help with concessions, social activities, household assistance, accommodation, financial and legal matters, health, education, transport and many other issues, call 1300 135 500.
  • My Aged Care
    Information and support for older Australians on COVID-19
  • Home Assist Secure 
    Queenslanders aged 60 years and over who can’t perform or pay for critical home maintenance
  • Better Together 
    Supports older people in the Sunshine Coast to meet with like-minded people and connect with local services

People with a disability 

Contact the community Recovery Hotline on 1800 173 349 to request essential food, household items and medicines