• Last updated:
  • 12 Sep 2021

2018 data indicates that more than 116,000 Australians are homeless. There are also 189,000 Australians that are on social housing waiting lists. The main causes of homelessness are poverty, unaffordable rents, and family violence.

Support available

If you’re experiencing homelessness or are housed but at risk of homelessness, including experiencing domestic and family violence you can call:

  • Homelessness Hotline: 1800 474 753
  • DVConnect: 1800 811 811

 Role of Council

Council acknowledges that homelessness requires a whole of community response to address. Council is:

  • Working in partnership with the State Government, community services, and local housing providers to address homelessness. 
  • Supporting referrals to support services to support those sleeping on the streets.
  • Undertaking regular social messaging to raise awareness of homelessness in our community.
  • Publishing the Sunshine Coast Housing and Homelessness Directory that details support and accommodation options for people experiencing homelessness.
  • Advocating for social, affordable and specialist housing across the region.
  • Hosting the Mayoral Roundtable on Homelessness to identify regional advocacy priorities. 
  • Supporting community-led projects that assist people who are or are at risk of experiencing homelessness.

Council respects people experiencing homelessness and their right to access public space and public amenities. Council will only engage with a person if:

  • Public health and safety issues are identified. 
  • They are not complying with a relevant law or regulation.
  • They are in need of assistance.
  • Their belongings affect the use of public space or amenities.

Role of State Government

The Queensland Government is the lead agency responsible for reducing homelessness in Queensland and provides public housing and funding to housing and homelessness services. Visit Queensland Government website for more information.

Council can make referrals to the State Government for people experiencing homelessness in the community where a person has provided their consent. 

How you can help


Increase your understanding and awareness of homelessness, the causes of homelessness, and the shortfall in affordable housing by visiting the Homelessness Australia and Council to Homeless Persons websites.

Donate or volunteer 

Contact a service in the Sunshine Coast Housing and Homelessness Directory and ask if they accept donations and what items they currently need. 

Many local community services and community centres are supported by volunteers. Contact a local service and offer your time, skills and support. 

2021 Census

The Census provides important information about the people in Australia and their housing. Government, service providers, community organisations and businesses all use Census data. They use it to plan services and support programs for people experiencing homelessness, such as emergency shelters, domestic violence programs, transitional housing and programs for young people.

For more information on how you can encourage people with lived experience of Homelessness to participate in the 2021 Census please refer to the online fact sheet.

Join a campaign 

Visit Homelessness Australia to learn more and become involved in campaigns to end homelessness.

Sunshine Coast Housing and Homelessness Directory

The Sunshine Coast Housing and Homelessness Directory[734KB] is a pocket-sized guide. It contains details for organisations that are providing services:

  • to people at risk of homelessness
  • to people currently experiencing homelessness.

Council developed the directory with the Sunshine Coast Housing and Homelessness Network. The directory aims to improve access to information and referrals to community services.

For more information contact council or email commdevelopment@sunshinecoast.qld.gov.au.

Homelessness Week

Homelessness Week is held each year in August to raise awareness of the significant number of people who are experiencing homelessness in Australia.

For more information, including resources, events and how you can get involved visit Homelessness Australia.